Customer Payment Policy

Effective Date: June 1, 2024

Updated: June 2, 2025

At PreciseTake Multimedia, we deeply value the trust and partnership of every client who engages our digital marketing and production services. To continue delivering premium service across the country, this updated payment policy outlines our expectations and terms regarding invoicing, payments, and production scheduling.

1. NET 30 Account Terms

Clients approved for NET 30 billing must remit payment within 30 calendar days of the invoice date.
If a payment is delinquent by more than three (3) business days, NET 30 privileges will be suspended.
Services will be paused until all outstanding balances are cleared.
After three payment infractions, clients will be required to pre-pay for all future services.

2. Late Fees

Late fees are applied automatically after the first day of delinquency.
A 5% monthly late fee will be assessed on all unpaid balances.
Accrued late fees must be paid in full to reinstate active service or begin new work

3. Production Days

Production days reserved in advance are non-transferable and cannot be resold once assigned.
If an account is ten (10) days past due, scheduled production days will be released and made available to other clients.
Bringing an account current does not automatically reinstate previously released dates.

4. Payment Plans

Payment plans are offered on a case-by-case basis and must be approved in writing.
Plans that are late more than once will be voided, and the full remaining balance will become immediately due.
Ongoing or repeated late payments may disqualify clients from future payment arrangements.

5. Accepted Payment Methods

We no longer accept payments by mail.
Accepted electronic methods:
- Bank ACH transfers
- Credit or debit cards
- PayPal
- Apple Pay
Business checks may be accepted by appointment only for pickup or drop-off.

6. Importance of Timely Payment

Our production schedule is capacity-based. When you reserve time with PreciseTake, we commit dedicated staff, equipment, and resources to your project. Late payments disrupt this process and compromise service delivery for all clients.

Prompt payment ensures:

Project timelines remain on schedule
Reserved resources are secured
Your account remains in good standing
We continue supporting our nationwide creative team and partners

7. Special Terms for Government Clients

City, state, and federal clients must adhere to the payment terms outlined in their official contract with PreciseTake Multimedia. This policy applies unless otherwise stated in the executed agreement.